Generation KIA - Shopping

Place Categories: Auto Sales ShoppingPlace Tags: hyundai kia long island new york

2 Reviews on “Generation KIA - Shopping”

Overall rating
  • Noelle M

    I purchased a Certified Pre-Owned 2015 Kia Sorento with less than 30K miles from Generation Kia in Oct. A month later the engine blew up while I was on the freeway at night in NC and I had it towed to the nearest dealer, who told me a complete lack of maintenance caused engine sludge and a new engine would be needed. However, the NC dealer said the master database had no information that the car was certified. I called Generation Kia who said it was indeed certified but over a week of my repeated inquiries and phone calls has been unable to provide any proof of certification. I spoke with Sales Manager George, Service Manager Luann, and someone in service named Manny. Now they are ignoring me completely and won’t return my calls. They know MY FAMILY’S ONLY CAR IS IN A DIFFERENT STATE IN LIMBO AND THEY DON’T CARE.

    I called Kia Corporate today and gave them the VIN. They don’t have records that it’s certified either. I was also initially told by Luann in the Generation Service Dept that her manager said to email her my emergency hotel, car rental and Uber receipts and I would be reimbursed; I did but so am still waiting.

  • This is a dealership to be avoided, why:

    1) Pushy sales people
    2) Abusive sales people
    3) Bad management of workers

    In other words a sleazy operation.

    1. Richard Palmeri Listing Owner

      You are a very important person to us here at Generation KIA. As someone who recently visited our showroom, your feedback can help us maintain and improve the quality of our customer satisfaction. We’d like to hear about your experience.

      We would be extremely grateful if you would please take a few minutes of your valuable time to send us your feedback. Since your opinion is so important to us, we would appreciate hearing from you soon if possible. Your feedback is taken very seriously. Your input will help us improve our services to you, your family and the community.

      Here at Generation KIA we pride ourselves on being able to insure that our customers continue to receive the very best service. We are here when you need us! Thank You once again and we look forward to helping you again in the near future 100% Satisfaction is Our Goal…

      Thank you for your assistance; we look forward to hearing from you.

      Warmest regards,

      Rich Palmeri, Sales Manager,
      Generation KIA
      4825 Sunrise Hwy. Bohemia, NY 11716
      Direct number is: 631-569-5700 ext.122

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